Residents in Te Awamutu, Pirongia and Kihikihi will be late in receiving their quarterly water rates bill, but will still be given one month to pay from the invoice date, says Council.
The invoice date for the water rates bills was 30 July, however due to a technical issue, will be delayed by at least two weeks said Waipā District Council’s Chief Executive Garry Dyet.
“Unfortunately the water rates bills will be delayed by a fortnight and residents can expect to see them in the mailboxes or via email in mid August. The payment due date will still be one month from the invoice date, so our residents are no worse off.
“The water bill will be for the normal July 2021 quarterly billing cycle, it’s just a delay in sending out the invoice,” Dyet said.
“The delay only applies to households and businesses in Te Awamutu, Pirongia and Kihikihi who were due to be invoiced end of July.”
Councils by law are not allowed to make a profit from water, so water rates bills only recover the costs of treating, supplying and disposing of water.
Residents can pay their water rates online at waipadc.govt.nz/payit, via direct debit or in person at a Council office at 101 Bank Street, Te Awamutu, or 23 Wilson Street, Cambridge.
More information about what makes up water meter bills, frequently asked questions water meters, and ways to reduce your water usage can be found at waipadc.govt.nz/waterrates.